Testimonials Page

Customer TESTIMONIALS



See What Customers Are Saying About I-Deal Cars

At I-Deal Cars, our number one goal is simple, providing every customer with exceptional customer service and a stress-free car-buying experience. We understand that purchasing a vehicle is an important decision, and we work hard to ensure every customer feels confident, respected, and valued from start to finish.

We take pride in helping drivers find high-quality pre-owned vehicles, including diesel trucks, work trucks, lifted 4x4s, SUVs, and everyday vehicles that fit their needs and budget. But don’t just take our word for it, we encourage you to read our customer reviews and see why so many people choose I-Deal Cars for their next vehicle purchase.

Our reviews reflect the dedication, honesty, and personalized service that our team brings to every interaction. From helping customers find the perfect truck to making financing simple and straightforward, we are committed to creating a positive experience that keeps customers coming back and recommending us to friends and family.

Customer satisfaction is the foundation of our business, and we are proud of the relationships we continue to build within the community. We invite you to read the reviews for yourself and discover why I-Deal Cars is trusted by so many drivers looking for quality vehicles and outstanding service.


 
Been going this dealership since I was 4 years old. The employees there practically saw me grow up over the years

Karen Sharma
Jan 13th, 2026
Your Purchase:  
Sales:  
Financing & Insurance:  
Service:  
Parts:  
Accessories:  
Overall Experience:  
Customer Service:  
Ease Of Paperwork:  
Customer Relation:  
After Sales Services:  

This is the best dealership I've ever been to .. Kevin is the best .. He went above and beyond his job duties .. It was the best car buying experience I have ever been in .. Their selection of trucks was amazing .. Thank you Ideal for the service and ease of buying a truck ..

Joy Harbour
Aug 6th, 2024
Site Logo
Your Purchase:  
Sales:  
Financing & Insurance:  
Service:  
Parts:  
Accessories:  
Overall Experience:  

They have been amazing getting us approved for the vehicle we wanted. Very helpful staff went above and beyond to answer our questions. We had a concern and they rectified quickly. This dealership definitely wants there customers happy. I appreciate all of you for making this experience so smooth. Shout out to Rusty and Travis thank you again for going above and beyond for me and my husband. HIGHLY RECOMMEND THIS DEALERSHIP.

Brandy Blake
Feb 5th, 2023
Your Purchase:  
Sales:  
Financing & Insurance:  
Service:  
Parts:  
Accessories:  
Overall Experience:  

Awesome experience! 12–31-22 I purchased a beautiful 7.3 L turbo diesel from ideal cars. The purchase was hassle free and painless. The whole thing took less than 45 minutes. The staff here is amazing!

Ken Murphy
Jan 7th, 2023
Your Purchase:  
Sales:  
Financing & Insurance:  
Service:  
Parts:  
Accessories:  
Overall Experience:  

This is my 100-day update on my original review, and I'm increasing their score to an unqualified 5 stars. I've now had thorough mechanical and laboratory fluid testing, and about 500 miles of use. This 6.0 Powerstroke is solid, with only one or two minor pan gasket leaks. It was an absolute bargain. My only critique at this point is that the vehicle was sold with a $5 aftermarket degas bottle cap, and Ideal should replace all such caps on all Powerstrokes with Motorcraft caps, for $8 -- this can make all the difference in the world on this design's reliability. Now, the original review follows. Bottom line: a good concept of how to run a business and a pleasant experience buying from them. I bought a Ford F-350 6.0 Diesel (on purpose). For a used car dealership, I rate this a 4.46, which rounds up to a 5. No free cappuccino, the flooring was not marble, and no mid-century modern furniture. Other than that, I had a fractionally better experience than the best I'd have hoped for. A week and three shops later, the vehicle has now checked out mechanically. I experienced zero pressure -- not even follow-up communication, other than answers to questions I sent. The salesmen, who work as a team, were forthcoming and explained the ins and outs of the Ford 6.0, allowing me to begin the thorough research I ended up doing. A month later and several test-driven and inspected trucks later (at several dealerships) I came back to this truck because it was the best low-price-to-condition vehicle advertised in the Sacramento market. They're linked in with CUDL (Credit Union Direct Lending) and got me a laughably-low rate from my go-to credit union within maybe a minute of entering my info. (CUDL rates have consistently gotten me rates at 1/3 of those of the big commercial bank lenders. Props to Lasher Volkswagen for introducing me in '15.) Add ons! These guys each waived me away from the extended warranty that a finance manager specializes on pitching. And there was no finance manager. There was no "I'll have to check with my sales manager" (the fake one) wait-times usually built into a negotiation process. No alarm to buy, no maintenance plans, no anything. This was honestly the simplest, quickest process I've ever done. Now, -0.25 points: maybe playing unaware of the (fully repaired) collision damage we both knew was on the Carfax. But +0.25 points on offering (without my asking yet) fresh batteries as part of the deal. It's my assessment these guys, as a matter of policy intend, anyway, to be completely above board in their practices. Frankly I recommend this dealer as a baseline to compare against while shopping around, and I'm guessing a decent number of buyers will return as I did. (N.b.: at the time of this writing, old, fully-maintained 1-tons are going for just under 30k nationwide. I bought this one at nearly half that. You've got to expect a lot of small repairs on a lower-priced old truck. I knew that. I saw what I was looking for. I bought a basically solid truck that needs a lot of small repairs and some upgrades. I'm very satisfied. If the positive tone sounds hokey, well, this is part of why I'm positive. I'm also an ex-evaluator for the Army, and like to give credit when credit is due.)

Lou V
Oct 5th, 2022
Your Purchase:  
Sales:  
Financing & Insurance:  
Service:  
Parts:  
Accessories:  
Overall Experience:  
Customer Service:  
Ease Of Paperwork:  
Customer Relation:  
After Sales Services:  

We have been buying vehicles from Ideal Cars for over 20yrs. We have grown an awesome relationship with the staff ESPECIALLY Rusty! The customer service he provides is outstanding and more then expected, from our first vehicle we purchased to present. He works with you and will go beyond to get you into the vehicle you want. We won't go anywhere else to purchase a vehicle. 4 vehicles we bought in 20yrs should say how Awesome they are! I wud deffinently recommend anyone to stop by Ideal-Cars before going anywhere else. ??

Candace Edelman
Oct 5th, 2022
Your Purchase:  
Sales:  
Financing & Insurance:  
Service:  
Parts:  
Accessories:  
Overall Experience:  

Awesome Dealership. Rusty is amazing! I bought a 2002 Ford F250 SD 7.3 liter 2'owner so I can eventually put a camper on it. These guys are extremely honest. Especially compared to most used dealers. They were totally fine w/ me taking the Truck in and having it looked over. They let me take for the day on 12-31-21. Bummer was almost all shops were closed since it was new years eve day. But Once I decided to purchase my Ford F250 SD 7.3 liter powerstroke the whole buying process took an hour! Maybe 1.5 hrs. Very quick. Rusty is super focused and efficient! And they use credit unions to get you the best rate. And even though there is no warranty on a 20 yr old truck they fixed 1-2 small items a week later. lol pretty awesome group. The biggest thing initially that got my attention was Rusty has been there 32 years! That is incredible for a dealership. Let alone a used car lot. That says a lot right there. I can NOT discourage anyone from buying here. They even sent me refund check for DMV fees since I was overcharged $377 initially for the whole year and actually bought it on the past day of 2021. Again, great dealership!!! Very honest! Keep in mind this is a 2nd vehicle for me and I have not even put 500 miles on this beautiful diesel but so far other than the oil leak it has been awesome. I did have to pay $185 to charge the A/C. So check the A/C even if winter. Keep in mind a 7.3 liter 4wd extra cab for $17k is amazing. These are getting realpy hard to find. So I was ok with a few issues. I will update you guys at 1 year also. Overall Rusty is amazing. Make sure he does your sale! He is very honest. And will bluntly tell you truth. Trust me he is straight forward! You won't be disappointed! In fact I usually go to Hayes Auto and have purchased several trucks from them. So it takes a lot to persuade me to purchase elsewhere. But it really came down to I-deal Cars having a inexpensive 7.3 liter diesel. And Rusty sealed the deal with his great salesmanship!

Ken M
Apr 9th, 2022
Site Logo
Your Purchase:  
Sales:  
Financing & Insurance:  
Service:  
Overall Experience:  
Customer Service:  
Ease Of Paperwork:  
Customer Relation:  

I just bought my 5th vehicle last week from I-deal. In my opinion the best used car dealership in the area. Very professional, honest, friendly, and caring. My wife drives a lot for work and needed a hybrid. They found her a beautiful car for music less than all other dealerships. We are so happy. No hassle and honest people. And I did my research. Also they have the best diesel mechanic right there on sight. Patriot Diesel. Blake is the best I have ever used for both my F250's.

Randy V
Jul 15th, 2021
Site Logo
Your Purchase:  
Sales:  
Service:  
Overall Experience:  
Customer Service:  
Customer Relation:  
After Sales Services:  

Filling all of our family's driveways with style! Thanks Rusty!

Michelle Eckles
Mar 31st, 2021
Your Purchase:  
Sales:  
Financing & Insurance:  
Service:  
Parts:  
Accessories:  
Overall Experience:  

Amazing service. Both Kevin & Rusty were very helpful. Rusty went above and beyond to get us approved for the best loan. We are very happy with our new Chevy.

Stephanie A
Mar 7th, 2021
Site Logo
Your Purchase:  
Sales:  
Financing & Insurance:  
Service:  
Overall Experience:  
After Sales Services:  

I recently purchased a Ford Excursion from I-Deal cars and couldn't be happier with the great service I received. I saw the vehicle on the internet and was interested, but I was also concerned because I live in Las Vegas, some 600 miles away. My wife and I decided to go ahead and make the flight to Sacramento to purchase the vehicle. I was a bit nervous investing the time and money to go there, but they were very honest and up front about the vehicle. It didn't take me long to make my decision to purchase, and from there, everything went very quickly. I appreciate their laid back approach to selling vehicles and their honesty. Both my wife and I agreed that this was easily the most pleasant vehicle purchase we have made in our lives.

Alan O
Dec 3rd, 2019
Site Logo
Your Purchase:  
Sales:  
Financing & Insurance:  
Service:  
Parts:  
Customer Service:  

I cannot say enough good things about I deal cars. Me and my husband both agree when I say that we have dealt with a lot of used car lots. And had many terrible experiences. Any employee we came in counter with I deal cars went above and beyond and we're absolutely fabulous. This will be 100% not the last time we do business with ideal cars. Highly recommend them. Once you go diesel you never go back.

Brianne C
Sep 11th, 2019
Site Logo
Your Purchase:  
Sales:  
Financing & Insurance:  
Service:  
Overall Experience:  
Ease Of Paperwork:  
Customer Relation:  
After Sales Services:  

I am sure I am not alone when I say that I dread the car/truck purchasing process. I hate everything about it. However, that all changed with buying a truck at I-Deal. I actually had fun. I worked with Dave and later with Kevin for the paperwork and then with the Manager Rusty. All of them were knowledgable, authentic, down-to earth, and not pushy or devisive. My husband and I observed that they did not have a huge inventory, but that didn't matter either. I never felt like we were a commission or a walking income to their bottom line. I highly recommend I-Deal to anyone looking for a truck. You can feel safe, relaxed and in good hands. The location isn't flashy or high end, but don't let that throw you. Their prices are very reasonable and the service is great. That is all that matters.

Leara C
Jul 19th, 2019
Site Logo
Your Purchase:  
Sales:  
Financing & Insurance:  
Service:  
Overall Experience:  
Customer Service:  
Ease Of Paperwork:  
Customer Relation:  
After Sales Services:  

Just bought my 2nd truck from these guys. 1st one ran great, ended up selling it after it was all paid up. Then got back into another one through these guys. They're honest, and will definitely help you with anything after the purchase as well so they follow through. I didnt notice that my passenger front window didnt roll up all the way, along with the rear passenger window not staying rolled down somehow, and some sort of cleaning powder shooting out of the vents. Well 2 days after I bought it, I brought it in on MLK Day after making a quick call to inform them and they had their mechanic next door fix it in just hours by replacing parts as needed. I've worked with all 3 of them, Dave, Kevin and Rusty, and this place is the only place I plan to go to anytime in the future for purchases.

Sam L
Jan 16th, 2017
Site Logo
Your Purchase:  
Sales:  
Financing & Insurance:  
Overall Experience:  
Customer Service:  
Customer Relation:  
After Sales Services:  

Always a great selection and a knowledgeable staff! I found one incredibly rare thing at I-Deal, when shopping I always ask how long the salesperson has worked there, it gives me a sense of credibility, Rusty has worked here for over 25 years, that tells a lot all by itself! I would recommend I-Deal cars to anybody looking for a reasonably priced Diesel truck.

Scott J
Jun 25th, 2015
Site Logo
Your Purchase:  
Sales:  
Financing & Insurance:  
Overall Experience:  
Customer Service:  
Ease Of Paperwork:  
After Sales Services:  

I tend to tell it how it is. This is how it is at I-Deal cars. I had been shopping for a truck for some time. I'd looked at some in LA, a couple from the central valley and while in Roseville I drove past this big ol' 4x4. Beautiful truck. Lifted, quad cab, diesel. Clean inside out. I pulled over to check her out. Cancelled my next meeting. Asked Dave (the salesmen) to take her for a drive. Couple hours later I returned. It was love. I made my offer and made note of a few small things I would like to have fixed. Put a down payment and said I be back in a week or two to pay it off and take delivery. Meanwhile, Rusty (the manager) sent the truck out, fixed everything I requested and then some! They seriously went over and above. The team at I Deal are easy to deal with. Huge selection of trucks. Completely laid back. No pressure to buy. Very knowledgeable. Very accommodating. Trucks are priced fair and they really have some absolutely beautiful trucks. Post Script: Even a couple weeks after the close of the deal. These guys were there for me. While in Sacramento my truck was leaking (something I expect from my Benz not my truck...) Rusty said his mechanic leaves in half hour - bring her down. Twenty minutes later it was explained that the leak was merely the condenser. Point is, without hesitation, argument or hassle they were there to support me and address the issue. Friendly casual laid back service. While I am sure every truck/car lot has its issues. These guys have proven to me that they do right by their customers. Without hesitation or reservation I would recommend buying from the team at I Deal. D.

Donald H
Dec 3rd, 2014
Site Logo
Your Purchase:  
Sales:  
Service:  
Overall Experience:  
Customer Service:  
Ease Of Paperwork:  
Customer Relation:  
After Sales Services:  

I had been looking for a car at tax time and been turned away from many lots in town! I had one that could get me a in car but wasnt really what I wanted but needed a car so was on the way to Rocklin to go get it and I get a call on the freeway from Rusty and I had no idea who he was but he said I got you approved! So we hung up and I jumped on the cell to see who they were then it hit me was the first place I had checked out and submitted a app to. So we jumped off the next exit which was theirs and went to check them out, they had a subaru I had saw online but sadly it had been sold but he had a couple others and Ford ranger...looked at the subaru first and it was nice but just didnt seem like a fit for me so we strolled down to the ranger and it wasnt hard to miss, yellow! However it was super clean and nice, took it for a spin and was all good. We were in and out in less then 45mins I would say and 2 months later all is good. I did have a couple little things that came up and called Rusty and with out a problem said come in and took care of it, thats says alot for a car lot..most wont take care of you once you roll off the lot! Oh and the yellow while I wasnt super hot on it at first with some time in it I actually really like it :) For my first car lot buy its been pretty painless and I love my truck! Thanks!

Jason B
Apr 18th, 2014
Site Logo
Your Purchase:  
Sales:  
Financing & Insurance:  
Service:  
Parts:  
Overall Experience:  
Customer Service:  
Ease Of Paperwork: